You must review your ticket selection before you submit and confirm your order. There are no exchanges or refunds once a ticket has been purchased. Notwithstanding the foregoing, a refund or exchange may be possible upon immediate notification to us of any mistake caused by the system during the tickets purchase process.
Please make sure your billing address and zip code were both entered exactly as shown on the billing statement from your bank. If the problem persists, please try another credit or debit card or purchase your tickets onsite.